Did you know? Support is available for you if you are having difficulty paying bills:
GAS & ELECTRIC
You should contact your energy supplier to help thyouem sort out a payment plan that works for you. The energy supplier must help you do this and you can get help from Citizens Advice if they don’t.
If you are in debt to your energy supplier you might be able to get a grant from a charitable trust to help you pay the debt off.
SEVERN TRENT WATER
Customers of Severn Trent Water can apply to the Trust Fund for a grant to help them pay off any outstanding charges.
Call 0300 1230890 for more information.
Customers who apply to the Trust Fund also have access to independent debt advice from Auriga Services Ltd.
Tel: 0121 3557766.
Council Tax has been frozen for the last 3 years so the increase this year may come as a shock to many people. You should contact the council straight away on 03004 560560 if you are unable to pay your bill.
They have leaflets available about Ways to Deal with Debt from a debt advice charity called StepChange who offer free advice and debt support. StepChange can be contacted on 0800 1381111, Monday-Friday 8am-8pm, and Saturday 8am-4pm.
CITIZENS ADVICE CONSUMER SERVICE
They also offer a free debt advice service and can be contacted on 0300 3001313, Monday-Friday 9am-5pm, or via cabwhabac.org.uk